Products FAQs
Puff Beauty Haven stands out for its curated selection of skincare and makeup products that prioritize quality, efficacy, and a touch of elegance. Each product is handpicked to create a beauty haven for our customers.
Explore our detailed product descriptions, which include information on skin types each product is suitable for. Additionally, our skincare specialists are available to provide personalized recommendations.
At this time, we don't provide samples, but we offer a Puff Essentials Discovery Kit, perfect for those wanting to explore a selection of our curated products.
Certainly! Contact our beauty consultants for personalized assistance in choosing makeup shades that complement your skin tone and preferences.
Yes, all of our products are cruelty-free. We do not test on animals, and we ensure that our suppliers adhere to the same ethical standards.
Other Questions
We ship through USPS & UPS. Our delivery times usually are between 3-8 days depending on how far away from Florida you are. All of our candles are made, packaged, and shipped from Tampa, Florida.
Free Standard 3 – 8 days – Shipping Threshold $99+ = FREE
Standard Shipping on orders less than $99 for the lower 48: $6.95
Expedited shipping options are available for an additional fee during checkout. Shipping to Hawaii and Alaska is additional.
Tampa Local Pickup (M-Thurs 9 am-4 pm) = FREE
If your product is defective please email us at online@seventhavenuecandls.com explain your issue and we will find a solution as fast as we can.
The best way to contact us is by phone at 813-247-3814 or email at online@seventhavenuecandles.com
We currently accept all major credit card providers, PayPal and Amazon Pay.
How to Redeem a Reward:
- Login or Sign up for Rewards
- Click the Rewards button on the bottom right corner of your screen
- Click the Redeem Points button
- Click Redeem next to the reward you would like to redeem.
- You will see a code for your Reward. Click copy code. You will use this coupon code at checkout. Shop Now!
- Navigate back to the Rewards button on the bottom right of the page and scroll down to the button to view your coupon code at a later time.
Can't find your questions?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.