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F.A.Q

Payment & Shipping

WHAT SHIPPING METHOD ARE AVAILABLE?

We ship through USPS and our delivery times usually are between 3-5 days depending on how far away from Florida you are. All of our candles are made, packaged and shipped from Tampa,Florida.

DO YOU SHIP INTERNATIONALLY?

We love our international customers. Our shipping rates are calculated per order and will show up at the bottom of your checkout page.

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

You should get your package within 3-5 days through USPS if you are located in the continental United States.

WHO SHOULD I CONTACT IF I HAVE ANY QUESTIONS?

The best way to contact us is to contact us through the contact form

You can contact us at 813-247-3814 or you can email us at info@seventhavenuecandles.com

HOW CAN I RETURN A PRODUCT?

If your product is defective please contact us through our contact form and we will find a solution as fast as we can.